If in need of replacing an individual part for your machine, we stock a large range of original equipment manufacturer parts and can quickly source anything not stocked. Please refer to your owner's manual prior ordering parts. These are authentic replacement parts from Gold Medal, not reproductions – always use original manufacturer parts for safety, reliability and performance.
If you have a problem with your machine, follow the steps below:
Step 2: we will advise you on how to go about getting the machine to our workshop for inspection by our engineer
Step 3: once we have diagnosed the issue, we will contact you with the diagnosis and any applicable charges (if out of warranty) before carrying out the work
Step 4: we will let you know when your machine is fixed and ready for collection/shipping
Offering excellent customer service, we look after your machine throughout its life!
The delivery was incredibly fast, and everything arrived in perfect condition. The packaging was secure, ensuring that the chocolates stayed fresh and undamaged. Will definitely order again
