Spare Parts

We stock a large range of spare parts and can quickly source anything not stocked.

If you have a problem with your machine please follow the steps below ! 

Step 1: please call 0208 202 3928 or email us “sales@popcornandcandyfloss.com” if you experience a fault with your machine.

Step 2: We will advice you on how to go about getting the machine to our workshop for inspection by the engineer.

Step 3: Once we have diagnosed the issue, we will then contact you with the diagnosis and any applicable charges (if out of warranty), before carrying out the work.

Step 4: We will let you know your machine is fixed and ready for collection/shipping.

Offering excellent customer service, we look after your machine throughout its life!