Conditions of Sale
A1 Equipment Ltd have made every effort to ensure that the depictions
on this website reflect the quality of the products and are correct as
photographic processes allow. Products offered for sale may differ
from those described or illustrated on this website due to later
production changes in specifications, components or place of
manufacture by ourselves or our suppliers.
We therefore reserve the right in the interest of continual
improvement in our product range and availability of merchandise and
components to withdraw or modify products without prior notice. You
are advised to consult us on any particular points before purchasing.Returns:
We want you to be completely satisfied with your purchase; therefore, we accept returns or exchanges within 14 days of receiving the merchandise.
Items should be returned new, unused and complete with all components and their original packaging intact. We regret that any items received that are not in a sellable condition will be returned to you. All returns will be inspected and a refund for the product(s) processed within 7 days of receipt of the parcel at our warehouse.
There will be a 25% restocking chargeWe recommend that you return the goods by registered post so that you have proof of postage, as we cannot be held responsible for any parcels going missing during the transit
Faulty or Damaged Items upon arrival
If your goods arrive faulty/damaged you must contact us within 7 days of receipt of the items.
Our products are manufactured and inspected to the highest standards. If, however, your item develops a fault please contact customer services via our 'contact us' page. Refunds/exchanges are subject to reasonable expectation of performance and fair use in accordance with the manufacturer’s instructions.
Please return goods to the following address with a copy of your invoice attached:
A1 Equipment Ltd
3 Sunny Gardens Parade
Hendon NW4 1JAImportant For ''Made To Order' Products:Certain products are made to order - these are products that are not stock items but are ordered in on request - these are specifically not covered by our normal refund policy i.e. please ensure that this is exactly what you require before you order as you will be unable to change your mind and request a refund. Please do not hesitate to contact our sales department if you wish to clarify specific functionality, specification or any specific details.
Information correct at time of publication. A1 Equipment Ltd reserves
the right to update or change the prices or information on this web
site and other literature without prior notice.